Customer Support

Below you’ll find information on customer support for Eliq Energy Online, Eliq Energy Display, the Eliq App in general as well as the Eliq + LifeSmart-system.

Contact Customer Support 
When sending an e-mail to our customer support please provide your username and ID-number of devices such as smart meter sensor and gateway (LifeSmart-ID if using LifeSmart gateway).
Click here to send an e-mail directly to our support.

Server Operational Status and Maintenance
For information on Eliq Server Operational Status and Maintenance click here.

Purchasing Eliq Accessories
Customers looking to purchase accessories for the Eliq products find the shop here (Sweden shipping only).

Eliq Customer Support – Swedish
For customer support in Swedish for the Eliq-products Eliq Energy Online, Energy Display and Eliq App click here.

Eliq Customer Support – English
For customer support in English for the Eliq-products Eliq Energy Online, Energy Display and Eliq App click here.

LifeSmart Customer Support
For customer support for the LifeSmart-products including connectivity, pairing and usage click here.

Eliq + LifeSmart collaboration
For information about the Eliq + LifeSmart collaboration and how the Eliq App works together with the LifeSmart-system click here.